About Us

Our Mission

 At Orthoquest, our mission is to provide high quality products and services in a friendly and fun environment to help you Move Well, Be Well. But our philosophy extends far beyond the four walls of our store front, it is a way of life we live and breath every day, and it is a message we promote throughout our community.

Be sure to come by and meet our loving greeter dog, Millie! 

Our Story

Orthoquest began in 2007 by a dynamic husband and wife duo Lise Dallien MacMillan and Sean MacMillan, during the day they saw patients at various health clinics around Kelowna then at night, in a friend's single car garage, manufactured Orthotics. Fast forward 13 years, the many ups and downs of starting a small business and finding their “niche”, Orthoquest now has a beautiful store front in Kelowna that combines orthotics, shoes, bracing, and kinesiology, working together with the combined goal of helping people Move Well, Be Well.

Why Orange and Green? The colours of Orthoquest and Kelowna Kinesiology were inspired by Lise’s cargo commuter bike, the Yuba Boda Boda.

Our Quest for Kindness

To us, movement is key. To move, means to change position, or to make progress. We believe in helping not only people Move Well but we also see the benefits of helping move our community to think better, to be better, and to do better. We believe that change starts within, beginning with us, with our employees, through our customers, and in the community at large - that is where "Quest for Kindness" was created. Through 'Quest for Kindness' we have been able to raise money for a number of non-profit organizations like the BC SPCA, sponsored local events like Bike to Work Week, and donated a variety of new  (and gently used) shoes to those in our community who are in need!

Our Focus on The Environment

One of our core company values is to honour our planet. We strive to do this every day beginning with simple things like having a large company recycling system, trying to avoid using paper as much as possible (like a waste free intake forms), using hand towels instead of disposable paper towels, opting for active methods of transportation along with many more!

We also go out of our way to find companies whose values are also centre around sustainability and being environmentally conscious.

Current Environmental initiatives we are excited to be a part of:

ReCork : We are a drop-off location to help support ReCork. This program recycles and re-purposes cork with a large network of recycling partners like the SOLE products we carry in-store. This program helps support the use of cork instead of environmentally harmful, petroleum-based materials in consumer products.

Got wine corks? Bring them to use and we will gladly recycle them!

Go By Bike Week: We believe in the importance of active transportation not only from the perspective of helping decrease our carbon footprint but also as a way to help maintain a healthy lifestyle. We are always excited when the spring rolls around to be a top tier sponsor and one of the celebration stations for riders to stop by!

One More Tree: Oboz Footwear started in 2007, and since their beginning have planted a tree for every pair of boots and shoes sold! While they often head out to their own backyard in Bozeman, Montana to get their hands dirty most of their efforts are focused on their partnering with Trees for The Future, a non-profit that helps individuals and communities in Sub Saharan Africa plant trees and help local farmers. As of spring 2020, Oboz has planted over 3.2 million trees.

Our Involvement in The Community

As a small business, we see the value and importance of supporting other local entrepreneurs and non-profit organizations. Outside of regular business hours you can find us volunteering or supporting various non-profit organizations such as the BC SPCA, Kelowna Run Club, X-Elle Women’s Cycling group, The Kelowna Women’s Shelter, H.O.P.E Outreach, Special Olympics and many more. 

Our Focus on Education

Another key value to our company is education. Our education program allows our team members to stay up-to-date with the most recent research in their respective fields. In addition, by encouraging our team to be continually learning and growing as health care professionals, we discover new ways to innovate and grow our business, helping us to stay one step ahead.

Our passion for education and drive to learn is what fuels us to also teach others. We continue to seek out opportunities to host student placements to teach and mentor new health care professionals, whether that is through Western University's Pedorthic Program or UBCO's practicum and Co-Op programs. 

The importance of sharing our knowledge by helping to teach and share information with our community is not lost on us either, we host several community events and wellness workshops throughout the year all aimed to help people Move Well, Be Well. You can find those events on our Move Well platform by clicking here!